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Tec Cargo Italy: walking together, walking far away

An Italian company moving goods around the world inspired by a smart and effective business model: networking together

In a standardized industry like logistics, where services must follow technical protocols, regulations and approved procedures, there are still realities that can stand out and distinguish themselves. How? Decades of experience and a highly competent multimodal approach are not enough: the secret ingredient lies in the hand that weaves the threads of all processes. This is the recipe of international forwarding agency Tec Cargo Italia. Telling us about it are CEO Massimo Mazzantini and general manager Michael Cagnoni.

How did Tec Cargo Italia come into being?

“The company has been operating since 2016, when it entered the market with a scope well circumscribed to air exports, mostly to China, of goods related to fashion and textiles,” Mazzantini tells us. – The first expansion broadens the geographical area of export, but the real turning point comes in 2020 when Michael also bets on the project, bringing all his commercial experience and background on sea routes. This is how our core is consolidated in air and sea transportation and on logistics. Today we work all over the globe, on the wave of physiological growth that we have been able to consolidate internally.”

What about your services?

“We move goods door to door on behalf of importers and exporters, taking care of everything included in the transport including the customs side,” Cagnoni replies. – I like to think of our work as a vast network, made up of myriads of small knots and weaves: we are the skilful hands that weave the web and join all the pieces together in a smooth and professional way, thanks to a direct approach to all the parties involved, from carriers to customs officers to the importer. We have also consolidated a white-glove service related to the transportation of valuable or fragile goods that therefore require specific caution, expertise and assets, such as works of art or fashion collections. But this is just the outline, because our real value is something else….”

What makes you unique in the logistics landscape?

“There is no doubt about it,” Cagnoni continues, “our success is the matured fruit of a seed called a team. To vertical and aseptic structures we have always preferred a horizontal and personal approach, and even before transporting goods along the network we make sure that every single hand, regardless of its function, operates in harmony with the others: in this way we have created a working model that is happy for those who operate and efficient for those who interface with us.”

“Sometimes,” Mazzantini inserts, “we like to use the football metaphor of Claudio Ranieri’s Leicester: a team started from scratch that with team spirit, trust and the support of its network has achieved a true sports miracle. For us, however, it never ended there, and we were also able to consolidate a fortunate exploit by turning it into a practically constant plus sign.”

Let’s talk about the future then…

“We are in the process of digitizing our systems:” Mazzantini explains, “we are implementing our software dedicated to external communications so as to simplify the work for us and return maximum transparency to the customer. Each user will have a reserved area in which to find all the information they want about their transport in real time, with the dual result of providing a truly 24/7 service and at the same time streamlining internal work, leaving our minds clear of mechanical occupations and free to think bigger.”

Tec Cargo Italia has built a visionary and effective business model from the ground up, transforming a business made up of bureaucracies, bubbles and authorizations into a vast network of support, listening and human capital enhancement. Without resting on physiological market growths but claiming its uniqueness in the world. Because alone we go faster, but together we go farther.

Logistics has never been easier.

A logistics network serving of partners and customers, driven by a model that aims to innovate the way we transport goods. Recounting Tec Cargo Italy speaks with CEO CEO and founding partner Massimo Mazzantini: “The company was founded in late 2015 and has been operating since 2016, initially in air exports, mostly to China, of goods related to fashion and textiles. Over time we expanded the geographical area, then in 2020 came the turning point with the addition of the Michael Cagnoni’s know-how on transportation by sea.” He continues: “Today we work all over the world, handling goods door to door on behalf of importers and exporters through all stages of transportation.” For Mazzantini, what has been built is “a vast ‘network’ where we are the ones who unite the nodes with professionalism, enabling movements smoothly between international markets thanks to a direct approach to all stakeholders, from carriers to customs officers through the importer.
We also offer a service related to the transportation of valuable or fragile goods, such as works of art or collections of fashion, which requires shrewdness, specific skills and assets.” And for the coming years, the direction to be taken for the CEO is clear: “We are working on the digitization of our systems, implementing software dedicated to external communications to simplify work and ensure maximum transparency to the customer. Thanks to the reserved area, everyone will be able to know in real time the situation of their shipment.”

GENERAL MANAGER SPEAKS
General Manager Michael Cagnoni emphasizes the values that hold up the company: “I would like them to choose us for our values: we try to elevate maximum our employees. It means empowering them to take pride in of the environment where they work, and this is reflected in the way we work, on the customers who choose us and on our suppliers. Not surprisingly, we have 100 percent success rate in the services performed for our clients. The work increases because we offer quality.” He adds, “I don’t think of the company as a family. I see it more like a team where everyone has to overcome their limits. I come from the world of rugby and I would like to use the values of sports also in work: loyalty, respect, sacrifice, all values that I try to transfer to our workers.
Consequently, our ours is a horizontal structure, where we walk alongside each other, as an “army” that has to fight in an area where competition is very high. And we want to stand out.” To do so, “we have built from scratch a visionary business model and ecaceous, transforming a business made of bureaucracies, bubbles and authorizations into a vast network of support, listening and enhancement
of human human capital. But we have never rested on physiological market growths, instead claiming our uniqueness in the world.” “The big ones we are making on people –
Cagnoni concludes, speaking about the future of the company – In 2020-2021 we were seven people, now instead we expect that in 2024 we will be 24. Because alone alone we go faster, but together we go farther.”